Privacy
When you request a quote, Better Call Paul collects the contact and job information you choose to provide so Paul can review and respond to your request.
Information submitted
This may include your name, phone number, email address, service location, project description, preferred timing, and optional job photos.
How it is used
The information is used only to evaluate and respond to your quote request and to maintain a private business record of the request. The website does not create customer accounts.
Service providers
Cloudflare helps protect the form from automated abuse and provides private temporary-photo and quote-record storage through R2. Vercel remains available only as a fallback hosting and storage provider. Basin processes quote submissions, stores the submitted details and photos according to the form's retention settings, and sends notification emails to authorized recipients. Notion stores a private job-tracking copy for authorized business users.
Quote record retention
Quote details are kept privately for as long as reasonably needed to respond to the request and maintain business records. You may contact Better Call Paul to request deletion of your submitted information.
Photo retention
Submitted photos are removed from temporary Cloudflare R2 storage after processing. Basin retains the copies attached to the quote submission according to the form's retention settings. Abandoned temporary uploads are scheduled for deletion after 24 hours.